Privacy policy

Privacy policy

Effective date 2021 July 2nd
Latest change 2022 November 30th
BALLEGGS CO.,ltd.
President Tomoyuki Ohmoto

We perceive our social responsibility and mission about protecting any of the personal information we may collect, follow the act on the Protection of Personal Information, and take our action for proper handling of personal information.
To achieve the policy below, we will make a management system regarding the privacy protection, and adapt to the change of the latest IT technologies / any social demands / business environment changes.

    • a)Privacy policy is limited to any information needed to make a proper performance of business and employment, human resource management- which is used in the real estate broker business, real estate sales business, property management business, real estate usage/ inheritance consulting business, detached house/ apartment building business, property renovation business, self-powered property business, hotel (ryokan) business. It will not be used for any purpose other than above mentioned/ original intent. We will take possible measures to ensure that the information will not be used for any other purposes.

 

    • b)We will follow the act on the protection of personal information , any other guidelines from the country.

 

    • c)For the prevention of leakage, loss, or damage, and for other security control of the personal data, we will continuously put in necessary resources to update the security system to keep it secured. For any cases there was a problem, we will immediately take action to rectify.

 

    • d)For any complaints or requests, we will immediately and sincerely act to take any necessary action.

 

  • e)For the security system, considering the changes in social situation and environment, we will continuously improve the system.

【Contact】

For any questions or inquiries about the privacy policy, please contact below.

Balleggs Co.,ltd. Privacy policy contact center
Address: 2-5-21, Takaban, Meguro ku, Tokyo
Phone number: 03-3794-1115
email address: privacy@balleggs.co.jp
office hours: wee days 10:00～17:00 *Except for our business holidays.
Handling of personal information

1.Use of personal information

  • (1)For any personal information we will get from the person concerned (including the contact by website, email or other devices.)
    We will clarify on paper before the collection of personal information.
  • (2)Information collected by other way than above
    Type / purpose of use
Type Purpose of use
Personal information of customer inquired through phone calls (1)to response the inquiry
(2)to introduce our service/product items.
Owner’s information used throughout the broker business (1)to perform the real estate business
(2)to introduce our service/product items.
Other personal information collected from other real estate company (1)to perform the real estate business
(2)to introduce our service/product items.
Recorded phone call conversation through CROWD PBX. (1)to check the history of customer support.
(2)to improve our service
Photographs, video footage, and audio recordings captured at events, seminars, or exhibitions organized, co-organized, or participated in by our company Use for public relations purposes related to our business activities, including publication on our website, social media platforms, public relations magazines, and brochures
Personal information held by us

For any personal information held by us, or record provided by a third party, we will go on the process below regarding the request from the person concerned or representative about disclosure, inform, correction, addition or deletion of the usage, cease the utilization, erase, and cease the third-party provision.

    • a)Name of the company

    BALLEGGS CO.,ltd.
    2-5-21, Takaban, Meguro ku, Tokyo
    President Tomoyuki Ohmoto

  • b)Personal information protection manager General Manager Administration
    contact: privacy@balleggs.co.jp
  • c)Purpose of use
Type purpose of use
Personal information of individual customers (1)To carry out the service
(2)To handle the history of transactions
(3)To introduce our service
(4)To answer an inquiry
(5)To contact for the service use, newsletter email magazine, direct message, questionnaire.
(6)For marketing purposes and improvement of the service.
Personal information from the tenant we get when we act as the fire insurance company when the rental apartment contract. To handle the insurance contract entrusted from the insurance company.
Personal information from the inquired person (1)To handle the inquiry.
(2)to introduce our service/product items.
Personal information of the tenant (1)To handle the real estate broker business
(2)to introduce our service/product items.
Personal information of the property owner (1)to check the history of customer support.
(2)to improve our service
Recorded phone call conversation through CROWD PBX. (1)to check the history of customer support.
(2)to improve our service
Personal information of our employee For human resources management, work/task management, health management, security management.
Personal information of recruitment To contact the applicant, for recruiting information management.
Personal information of the hotel users To reserve the hotel, for the guidance of our service.
Photographs, video footage, and audio recordings captured at events, seminars, or exhibitions organized, co-organized, or participated in by our company Use for public relations purposes related to our business activities, including publication on our website, social media platforms, public relations magazines, and brochures
Information of children’s cafeteria(Kodomo-shokudo) users (1) For responding to inquiries (including contacting the individual)
(2) For providing information by email regarding our various services and related information
(3) For responding to emergencies, accidents, or troubles if they occur, and for taking necessary hygiene and safety measures, including providing information to relevant authorities such as public health centers
(4) For statistical analysis of usage conditions
(5) For publicity and promotional activities related to our business, including publication on our website, social media, newsletters, brochures, and other media
Specific personal information To use for the purpose specified in the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures.

 

  • d)Contact for any complaints regarding the personal information handle
    Balleggs Co.,ltd. Privacy policy contact center
    Address: 2-5-21, Takaban, Meguro ku, Tokyo
    Phone number: 03-3794-1115
    email address: privacy@balleggs.co.jp
    office hours: wee days 10:00～17:00 *Except for our business holidays.
  • e)Name of the Accredited Personal Information Protection Organization and Point of Contact for Complaint Resolution
  • Name of the Accredited Personal Information Protection Organization:
    Japan Users Association of Information Systems (JUAS)
  • Point of Contact for Complaint Resolution:
    Complaint Consultation Office, Secretariat of the Accredited Personal Information Protection Organization
  • Address
    NBF Higashi-Ginza Square 2F
    1-13-14,Tsukiji, Chuo-ku, Tokyo, Japan
  • Telephone Number
    +81-3-6264-1318
  • Reception Hours
    10:00 – 16:00 (Closed on Saturdays, Sundays, and Japanese national holidays)​
  • f)Procedure for the disclosure of personal information we have, or record provided by a third party
      • 1)For a demand for disclosure*For any inquirer who prefers online procedure, please let us know. In principle, we will make the process upon your request.
      • 2)Procedure for the disclosure based on the demand
        • ①After we got the demand, we will send you the format (Request of Personal information disclosure ) by post mail.
        • ②Please send us (post mail) the filled out format, if by any representative a proof of representative, and(postal money order) (*if a demand of purpose inform and request of disclosure).
        • ③After we have received the format above, we will inquire about the two items (eg: phone number , date of birth) registered in our system, to identify the information.
        • ④Our answer will be by post mail, to person concerned.
      • 3)For any request by one’s representative, a document that can prove the representation.

    If the request was by one’s representative, please enclose a proof of representation and representative oneself’s ID. The recorded permanent address written in the document shall be until , after the please black out. Please do not include MY NUMBER. If there was a number on it, please black out all the number parts.

      • ①Proof of representative

    ＜Representative entrusted by person concerned for disclosure＞

    Letter of attorney by person concerned

    ＜If the representative was a legal representative for minors＞copy of one of the documents below

    Certificate of residence（with reltionship on)

    Other official document that can proof the legal representation

    ＜If the representative was a legal representative of adult ward＞copy of one of the documents below

    Certificate of guardianship Registration

    Other official document that can proof the legal representation

    • ②A document to proof the representative himself/herself

    Driver’s licence
    Passport
    Health insurance card(Please black out the number and the number.)Certificate of residence

      • 4)Fee for the notice of the purpose of utilization or disclosure.

    1000JPY per at a time.
    (Please enclosure the (postal money order) with the request format you will send. For any other ways requested, we will consult when the payment is claimed.)

  • g)Organization and system of handling personal information / measures we take.
      • 1)Basic policy formulation

    For proper handling of privacy policy, we have formulated ‘privacy policy’ regarding ‘observance of related laws and regulations /guidelines etc.’ , ‘contact of questions and complaints’, etc.

      • 2)Discipline of privacy information handlings

    In each stage of acquisition, usage, save, delete/scrap etc. , we have created a discipline of handling method , responsible party/ staff in charge and the duty of them.

      • 3)Security control measures as a company

    ①We have set a staff who is responsible for the management of the personal data, and clarified the staffs who will handle the privacy information, the range of personal information they　will handle with. The organization has been settled to have the report to be done to the responsible staff for any case when any fact or symptom of which the handling was in violation of laws or rules was found.
    ②Situation of privacy policy acquisition is self-checked regularly, also an inspection by other division or parties is being done.

      • 4)Organization of safety management measures

    ①We conduct periodic training regarding the handling of privacy information and its cautionary points..
    ②We determine the duty of confidentiality of personal information on the company regulations.

      • 5)Physical Safety management measures

    ①For the area where private information is being handled, the staff entering/leaving the area is recorded as well as the equipments bringing in is limited, to prevent from private information seen by someone who do not have the authority.
    ②Measures to prevent the theft or lost etc. of any equipment, electronic media or documents etc. which handle privacy information have been taken, as well as not to have the privacy data shown easily when the equipment, electronic media or documents is being carried , including the movement inside the office space.

      • 6)Technical Safety management measures

    ①Access limitation has been done. The staff and the scope of the privacy information database etc. have been restricted.
    ②We have the system to secure the privacy information from unauthorized access by outside parties.

Items to bring for your room hunting!

Hi every one!

It seems the time for spring is now beginning,

and now it is the highest season for room hunt in Japan.

Today I would like to introduce you three items to bring for your room hunt in Japan.

 

In Japan, when you are looking for the apartment,

we, the realtors take you to the apartment you are interested in.

 

While you are viewing, these 3 items will help your room hunt!

 

①A pair of slippers

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The apartment you will go for viewing are all vacant,

and has nothing in side.

Sometimes the floors are dirty or cold, so a pair of slippers will save your foot !!

 

②A measuring tape

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There will be not so many chances to see inside before you move in,

so when you like the apartment, better measure each part of the room.

That way you can choose or put your furniture in to the flat easily!

③A camera

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We easily forget what we saw, so taking photos of flats

will help reminding you of each room and getting ready for moving in!

 

In addition to these items, do not forget to choose the RIGHT realtor

to be with you to find a RIGHT apartment for you.

 

We are sure we can be!! 🙂

Enjoy your room hunt!

 

Call us directly freely 🙂

TEL:03-5793-3515

From overseas: +81-3-5793-3515

How do we know which is apart and mansion??

Hi!

Thank you for visiting our HP again!!

 

Do you know how to figure out which it apart or mansion?

You might not be even familiar with the words apart and mansion.

These words are Japanese English we use for two different types of buildings!

 

What is ”Apart” then?

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We use “Apart” for wooden house with 1 or 2 floors.

 

What is “Mansion”?

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And we use the word “Mansion” for the building of steel frame construction,

reinforced concrete frame construction, and steel framed reinforced construction

with  more than 3 floors.

 

Generally, the rent fee for Mansion type is higher than that for Apart,

because the cost for construction is also higher!

 

Not only that, you need to be careful about sound insulation.

If you care about noise you have from your neighbor, it is better to choose Mansion!

You will have more quiet time there.

 

There are many kinds of apartment here in Japan, ask us freely for more information!

 

TEL: 03-5793-3515

From overseas: +81-3-5793-3515

What to do after moving in to new flat? Water, gas, electricity and else?

Thank you for visiting our website!

For the new comer to Japan, it must be quite hard to know

what to do after moving in to new flat.

You need to have water, gas, and electricity to get your life started here in Japan.

 

After or just before you move in to the apartment,

you need to call each call center for those utilities.

 

GAS

Tokyo gas customer center : 0570-002211

*Until 31th March,2016.

From 1st April 2016, We will be able to choose which company to use for gas.

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ELECTRICITY

Tokyo Electric Power Company : 0120-995-333

a0150_000005

WATER

Bureau of Water works Tokyo: 03-5326-1100

a1180_003590

 

For internet, you can choose internet company to get the connection on,

but if you are not sure how to choose them, ask us freely 🙂

You will know how helpful we are!

 

Tel: 03-5793-3515

From overseas: +81-3-5793-3515

What to be careful about earthquake resistant standard?

Japan’s building standard law is amended in the year 1981,

and now we have new earthquake resistant standard.

a0960_006397

When you are looking for the apartment with new earthquake resistance standard, you should not simply judge it only with the building age though.

 

Having been constructed after 1981

does not mean that the building is based on new standard.

 

The new standard started to apply for the building which got confirmation of building

after June 1981.

(In Japan, the procedure of construction begin only after this confirmation).

 

Generally speaking it takes about 1 to 1.5 year for construction of the building,

so even if it got confirmation after June of 1981, it might have completed

in 1982 or 1983.

 

That way, it might be safer to say that the buildings constructed after 1983 are based

on new standard earthquake resistance!

Be careful, not to judge its strength (new or old standard)  by its construction year!

 

For further information,

Call us directly

TEL:03-5793-3515

Over seas: +81-3-5793-3515

 

 

 

 

New type of share-house "FARM TERRACE"

Thank you for visiting out website!

We are recently working on the new type of share-house,

which is called “FARM-terrace”.

 

Living in this share-house, not only you can enjoy the

huge stylish living room furnished with Japanese antique furniture,

but also you can experience the lives of a FARM.

Here it has a garden where you can really farm by yourselves.

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I know it is hard to imagine !!

Here are some picture of the interior to help you get the image of it 🙂

20151209惠美ファームテラス現場_7156

20151209惠美ファームテラス現場_4171

20151209惠美ファームテラス現場_3458 20151209惠美ファームテラス現場_2860

20151203惠美ファームテラス現場_7583   20151209惠美ファームテラス現場_9717

20151203惠美ファームテラス現場_4001

It’s the old Japanese house fully renovated,

but still has the authentic beauties of the original one.

Each room available from 77,000yen-/month **

 

Now you must be wondering where the picture of the FARM !

You should just check it with your eyes!

 

We can take you to this house 🙂

 

If you are interested, please call

 

TEL: 03-5793-3515

From overseas: +81-3-5793-3515

What’s the procedure of purchasing property in Japan?

When you are beginner to purchase property in Japan,

it is quite hard to understand the pocedure of it.

Here are steps of owning and purchasing property in Japan!!

 

It is quite simple, but you need to make sure everything is ok about the property and all the tax matters before purchasing.

Before going through further details, let’s check the steps below!!

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Step.1

View the apartment you are interested in

Step.2

Clarify your condition before applying

Step.3

Apply to purchase

Step.4

Get an agreement from the seller

Step.5

Pay deposit and make contract

Step.6

Pay all the rest of money and register your name to the ownership

 

These are the basic and typical way of buying property in Japan.

(As you know, there is always an exception).

 

I will explain each step later on through this blog**  🙂

 

If you are in a rush to know the detail, you call call us directly

TEL:03-5793-3515

From overseas: +8-3-5793-3515