Customer’s voice – Rent apartment in Tokyo

2021.November

loveliest real estate agency you can find in Tokyo

I would like to first and foremost thank Ayui-san and Manami-san for having searched through so many apartments and finding me a lovely apartment around Suginami - something incredibly hard to find inasmuch as I am a student and foreigner on top with a certain budget. I can’t recommend them enough and must say that they are by far the most professional and loveliest real estate agency you can find in Tokyo - as a foreigner and national alike. Thank you very much!
2021.November

they walked me through the step

I was very pleased with the service. They have English speaking staff and they walked me through the step and explained everything I didn’t understand. They even helped setup my utilities with a third party company they work with. Overall would definitely recommend Paku & Manami.
2021.October

very detailed and supportive of all the steps

Highly recommended especially for anyone looking a place and needs english support. Ayui san and Manami san are the one that handled us and they were very detailed and supportive of all the steps until we got a place.
2021.October

Fast and efficient service!

Fast and efficient service! Some staff can speak English and helped me not only to find a new apartment but to set up all utilities.
2021.September

comfortable apartments around Tokyo

So helpful with finding a affordable and comfortable apartments around Tokyo. Great English support and step by step help with the whole apartment finding process. :)
2021.September

friendly and professional support

Needless to say, it's the right place for foreigner to get friendly and professional support to find the right house.
2021.August

helped me find a place that was great for me!

Two real estate agents, (Paku and Manami), assisted me and helped me find a place that was great for me! They both could speak English and helped me find apartments that fit my desires. They were easy to communicate with and gave me their Line to talk to if I have any questions! Also, they specialize in the Meguro area, but can find apartments from anywhere in Tokyo! I ended up picking one that was in Taito-ku that they introduced me to!
2021.July

friendly and nice staff

Had a good experience finding an apartment. Very friendly and nice staff.
2021.July

Very nice experience

Very nice experience dealing with the agency. Since the beginning, their explanation was clear, and we're always open to solve all the questions. Really recommend them
2021.July

They were very helpful

Much better experience with the agency than other “foreigner friendly” agencies in Japan. They were very helpful and seemed like they actually cared about where I live and what my preferences were! Highly recommend.
2021.July

very friendly and professional

It is our second time to work with Balleggs to get an apartment in Tokyo. The first time was pleasant with Fuko-san so we did not hesitate to contact them. Now, the experience was the same and less stress for us because of Ayui-san and Manami-san. Both speak fluent English and are very friendly and professional.
2021.July

They will go beyond their call of duty

They will go beyond their call of duty- they are very professional, yet warm and friendly. Thank you so much for helping us find the perfect home for us, and for being very helpful and accommodating with our queries and for listening to what we wanted in a house. We’re excited to move and have a new beginning! Minami- san and Ayui- san, thank you so much for all your help, for going above and beyond your call of duty. We recommend this agency to anyone who needs English assistance when you need to look for your own perfect home!
2021.June

very professional, responsive and attentive

I have used Balleggs two times to find an apartment in Shinagawa-ku and Meguro-ku. Both times, their English-speaking staff was very professional, responsive and attentive to my specific needs and budget.
2021.June

professionally handled the process

Service was real good and professionally handled the process. Helped a lot in finding apartment our my desire and the area I wished for. I was pretty much satisfied with the service. I would recommend to go with this as they have English speaking staff as well.
2021.May

Best real estate agency in Tokyo

Extremely good service. Best real estate agency in Tokyo (And we've contacted a few) Very professional and helpful. And they have some staff able to handle English speaking customers.
2021.May

Great job

Great job finding the right apartment to meet my needs
2021.May

very kind and helpful!

The staff is very kind and helpful! They showed us different places until we find the right one! Always willing to answer our questions and concerns :).
2021.April

I would absolutely recommend them to others

The staff have been extremely helpful in finding me an apartment, and have a very impressive fluency in English that made the search and moving process much easier for me as a foreigner who's Japanese level is still relatively low. They also have very friendly demeanors, and I would absolutely recommend them to others.
2021.April

extremely kind and patient

Our agent Manami san was extremely kind and patient all throughout the rental process. I would definitely recommend renting through this company.
2021.April

great personalized service

Very friendly and a great personalized service. They showed us various properties and helped us through the whole process and paper work. They even helped us negotiating with the owner!

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